Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Hewlett-Packard (HP) Support Ticket - Support

Hewlett-Packard (HP) Support Ticket

Support - HP Support, HP Notebook, HP Scanjet

Created By: jlk255's Picture jlk255 Last Reply: jlk255's Picture jlk255
Priority Level: [Medium] Status: [Open]
Created: 8 years ago Last Updated: 8 years ago
Department: N/A Replies: 0
Product: HP Support, HP Notebook, HP Scanjet

I purchased a Scanjet last week and when attempting to install the software I got a error1935 message. I contacted HP support to resolve the issue. The techs linked up to my laptop and did various things which I'm not familiar with, but they did delete part of my Avast antivirus software. After 2 days of attempting to resolve this issue it was suggested I return the Scanjet as it was probably defective. It seemed clear to me this thing was a software issue, but what do I know. When I went to turn my Avast back on it would not respond. After a few more issues with that I deleted the whole program and downloaded the whole program again. When I attempted to install that I received yet another message of "side by side config". I contacted HP support again, to no avail. The suggestion was to do a restore point, risk some of my data, ( I don't have a way to save it nor do I think I should. My immediate problem is I have no antivirus and can't risk getting into some sensitive accounts online. HP support has been of no help and offers no reasonable solutions. I would appreciate any help at this point that would not involve spending more money.


Read the replies to this ticket Read the replies to this ticket
Write a review about !
Create a support ticket for !
Watch videos
More Hewlett-Packard (HP) Reviews and Complaints More Hewlett-Packard (HP) reviews, complaints, compliments and support tickets

Claim this company Business owners and employees: Register for free and claim your company
Respond to this ticket Companies: Respond to this ticket
Link to MeasuredUp Get the Free Customer Service Excellence icon for your site
Take the pledge Click here to take the pledge

Share This Ticket

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Ticket Replies

There are no replies yet.
Post a reply for this ticket

login with Facebook and share your reviews

Warning: Do not post sensitive or secret information such as your credit
card number here.

More Hewlett-Packard (HP) reviews and tickets

Similar reviews and tickets


Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
The MeasuredUp Team