Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Hewlett-Packard (HP) Support Ticket - New faulty hp PC

Hewlett-Packard (HP) Support Ticket

New faulty hp PC

Created By: arhman123's Picture arhman123 Last Reply: arhman123's Picture arhman123
Priority Level: [High] Status: [Open]
Created: 9 months ago Last Updated: 9 months ago
Department: N/A Replies: 0

Hi,

This is regarding my purchase in Riyadh Jarir Bookstore on 15 February 2017, where I bought a PC from your official representative.
I came back to them on the same date due to the unbearable noise from this PC.
Due to this issue, I requested them to refund my money, offer a replacement for this faulty model, or even allow me to exchange it for another model (I offered to pay any price difference, if necessary), but they refused all my solutions. They then asked me to keep this PC with me, and come back if the noise continued.

I realized later that they had hidden something important from me, their customer: they did not inform me honestly about their process for replacing products with manufacturing defects.
Their employees deceived me by making me wait for three days, by which time the replacement period of three days for defective products had already passed.
I have followed the right procedures for manufacturing defects by informing them on the same day of the purchase. I now request you for two assurances: first, I would like my entire amount refunded, or I would like this defective PC to be replaced with the same model. Second, I would like your assurance that I will not face this problem from your official representative, for any other PC that will replace. And demand compensatory payments for each day starting 15 FEB 2017
Model: HP All-in-One - 22-b045nx

Serial number: 8CC6520PKD

Kindly get back to me regarding this as soon as possible.

Regards,
ABDULRHMAN MOAHMMED ALKANHAL
E-MAIL : a_alkanhal@hotmail.com


CONTACT THIS BUSINESS

Read the replies to this ticket Read the replies to this ticket
Write a review about !
Create a support ticket for !
Watch videos
More Hewlett-Packard (HP) Reviews and Complaints More Hewlett-Packard (HP) reviews, complaints, compliments and support tickets
BUSINESSES REPLY HERE

Claim this company Business owners and employees: Register for free and claim your company
Respond to this ticket Companies: Respond to this ticket
Link to MeasuredUp Get the Free Customer Service Excellence icon for your site
Take the pledge Click here to take the pledge




Share This Ticket

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Ticket Replies

There are no replies yet.
Post a reply for this ticket

login with Facebook and share your reviews

Warning: Do not post sensitive or secret information such as your credit
card number here.

More Hewlett-Packard (HP) reviews and tickets

Similar reviews and tickets


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team