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Hewlett-Packard (HP) Support Ticket - Faulty laptops

Hewlett-Packard (HP) Support Ticket

Faulty laptops

Created By: psa12459's Picture psa12459 Last Reply: psa12459's Picture psa12459
Priority Level: [High] Status: [Open]
Created: 4 years ago Last Updated: 4 years ago
Department: N/A Replies: 0

I bought 2 of your G7 laptops for my adult children. I am a widow who is disabled, and this was a HUGE PURCHASE FOR ME!!!! The computers are a little over a years old, and they are falling apart. The hinge on the left-hand side broke apart, and now these laptops are useless! You should be ashamed of selling such a horribly made product. After doing some research, I found that this is a common problem among the G7 and other laptops that you sell. I would love to have my money back, but I'm sure that I won't be guaranteed my request. I will NEVER purchase another HP product again!


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