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Hewlett-Packard (HP) Complaint - laptop keeps falling apart
Hewlett-Packard (HP) Complaint

Hewlett-Packard (HP) Complaint

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laptop keeps falling apart


My laptop was approximately one year old (two weeks before warranty lapse) when the case came apart at the left hinge. I called HP and after some discussion they finally agreed to fix it. They sent me a box and I sent it in for repairs. After the computer was returned the case at the left hinge came apart after a couple of weeks or so. Then last week it started smelling like burning wires etc so I wonder if it is safe to use. I called them and they will not fix it again since it is out of warranty. It was not out of warranty when the problem happened. The computer has not been mishandled. I am so disappointed with their product. I have bought several computers over the years and this is the first one that I wish I had not purchased.


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