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Hewlett-Packard (HP) Complaint - HP disfunctional keyboard - HP Streambook PC13
Hewlett-Packard (HP) Complaint

Hewlett-Packard (HP) Complaint

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HP disfunctional keyboard - HP Streambook PC13


I bought a brand new HP streambook a few months ago. About 3 weeks ago the keyboard started acting up. The shift keys were typing random characters when pushed. I contacted HP and after 2 hours and speaking with a supervisor, I was told that HP would send me a box with return postage in order to have the keyboard malfunction fixed. I received the box but no return postage. I called HP and now the story is that I have to pay for the postage that they said they would take care of in order to fix their faulty product. This is the 2nd faulty HP product I have purchased. A month after I had my desk top the hard drive crashed. If I would have known that I would have to pay out more money, I would have bought a DELL! Fool me once, shame on you, fool me twice, shame on me. I will never purchase another HP product ever again. So disappointed.


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