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Hewlett-Packard (HP) Complaint - HP Pavilion Laptop - HP pavillion dv2000
Hewlett-Packard (HP) Complaint

Hewlett-Packard (HP) Complaint

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HP Pavilion Laptop - HP pavillion dv2000


I bought my first HP laptop from BEST BUY on 6/13/2008. No problems until 7/7/2009 when the backlight went out. Then on 5/22/2010 the same thing happened. I just turned it on this morning 9/20/2010 and the screen is black again...so now this is the 3rd time. After 4 months of fixing it, it goes out again. Every time I take it in, it takes at least 2-3 weeks to get it back. I guess I bought a LEMON. I am so dissappointed and asked about a replacement and was told that it is not considered a LEMON and I can't get a new laptop...unless I want to pay for it. I am very frustrated.


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